Privacy Policy

Last Updated: Jan. 20, 2025

Introduction

EU Liquidations Pallets (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparent data practices.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

Information We Collect

Personal Information

When you create an account, place an order, or subscribe to our newsletter, we may collect:

  • Name, email address, and contact information
  • Billing and shipping addresses
  • Company details (for business customers)
  • Payment information (payment card details are processed securely through our payment processors)
  • Order history and preferences

Automatically Collected Information

When you browse our website, we automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our site
  • Referral sources and clickstream data
  • Location data (country and region only)

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

You can manage cookie preferences through your browser settings.

How We Use Your Information

We use collected information for:

  • Processing and fulfilling your orders
  • Managing your account and providing customer support
  • Sending transactional emails and order updates
  • Sharing promotional offers and newsletters (with your consent)
  • Improving our website, products, and services
  • Detecting and preventing fraud
  • Complying with legal obligations

Legal Basis for Processing (EU/EEA Users)

We process your personal data based on:

  • Performance of our contract with you
  • Your explicit consent
  • Our legitimate business interests
  • Compliance with legal obligations

Data Sharing and Disclosure

We may share your information with:

  • Payment processors and shipping partners (to fulfill orders)
  • Service providers who assist our business operations
  • Legal authorities when required by applicable laws
  • Potential buyers in case of merger, acquisition, or sale of business assets

We never sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access personal data we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Restrict or object to certain processing activities
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the details provided below.

International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA).

We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on our website with the updated date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

  • Email: sales@euliquidationpallets.ltd
  • Address: 3751 Maguire Blvd, Suite 206 Orlando, FL 32803
  • 2121 South El Camino Real, Suite 500, San Mateo, CA 94403
  • Retouren Lager, Malteserstraße 160, 12277 Berlin, Germany

Supervisory Authority

EU/EEA users have the right to lodge a complaint with their local data protection authority if they have concerns about our processing of personal data.